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Dynamics 365 Commerce helps organizations deliver unified and personalized shopping experiences across physical stores, e-commerce platforms, call centers, and mobile channels. By connecting sales, inventory, customer data, and order management in a single solution, businesses can create seamless customer journeys while improving operational efficiency.

The platform provides real-time visibility into products, stock levels, pricing, and customer interactions, enabling organizations to adapt quickly to changing consumer demands. With built-in analytics, AI-driven insights, and omnichannel capabilities, Dynamics 365 Commerce helps businesses increase customer engagement, optimize retail operations, and drive revenue growth.

Dynamics 365 Commerce

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KEY FEATURES
  • Omnichannel Retail
    Deliver connected shopping experiences across online, in-store, and mobile channels.

    • Unified commerce
    • Cross-channel sales
    • Customer consistency
  • Store Operations
    Optimize retail operations with tools for stores, employees, and point-of-sale management.

    • Point of sale
    • Store management
    • Employee productivity
  • Inventory and Order Management
    Maintain real-time visibility into inventory and fulfillment processes across channels.

    • Inventory tracking
    • Order processing
    • Stock visibility
  • Insights and Personalization
    Create personalized shopping experiences using customer data and behavioral insights.

    • Customer profiles
    • Targeted promotions
    • Shopping insights
PRICING PLANS
  • Commerce
    Omnichannel retail management
    capabilities for connected customer
    and store experiences
  • Commerce +
    e-Commerce Add On
    Integrated e-commerce management capabilities for online storefronts and
    digital sales
  • Commerce +
    Headless Add On
    Custom commerce experience
    capabilities for flexible and scalable
    digital channels
Explore pricing plans
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